YOUR WARRANTY — Toronto, Etobicoke & GTA

Independent Service & Your New-Car Warranty

You do not have to go to the dealer to keep your warranty. Follow the schedule, use the right parts and fluids, keep the records, and your warranty stays intact.

321 Rexdale Blvd #4, Etobicoke, ON M9W 1R8

Mon–Fri 8am–5pm · (416) 742-4521

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Since 1999
Manufacturer Schedules Followed
Specified Fluids & Parts
Detailed Invoices

⚡ Servicing your car at an independent shop does not void your vehicle warranty — protected under Canadian consumer protection law.

By the Radman Auto Repair team, independent auto repair in Etobicoke since 1999 · Updated October 2026

Many new-car owners believe they have to service their car at the dealer to keep the warranty. They do not. Your warranty covers defects in how the car was built; it does not require that oil changes, brakes, tires and other maintenance be done by the dealer. What matters is that maintenance is done on schedule, with the right parts and fluids, and that you keep the records.

Quick answer: servicing your car at an independent shop does not void your new-car warranty. Follow the maintenance schedule, use parts and fluids that meet the specification, and keep your invoices.

At a glance

  • Warranty covers: manufacturing defects in materials and workmanship
  • You need to: follow the maintenance schedule and keep records
  • Parts and fluids: must meet the manufacturer’s specification; they do not have to come from the dealer
  • Warranty repairs & recalls: done free at the dealer
  • Your invoices: list the date, kilometres, work, parts and fluids

What Keeps Your Warranty Intact

Follow the schedule service at the intervals in your owner’s manual, including the severe-service schedule if your driving fits it.

Use the right fluids the oil grade and approvals, coolant and transmission fluid your manual specifies.

Use quality parts OEM or parts that meet the original specification.

Keep every invoice with the date, odometer, work done, and parts and fluids used.

What Your Warranty Does and Does Not Cover

  • Covered: defects in materials and workmanship, repaired by the dealer at no charge during the warranty period.
  • Not covered: maintenance and wear items such as oil changes, filters, brake pads and rotors, tires, wiper blades and batteries (unless defective).
  • Can be refused: failures caused by missed maintenance, the wrong parts or fluids, accidents, misuse or faulty repair work.
  • Your booklet decides: read the warranty booklet for your vehicle; it lists exactly what is covered and what is required.

How Radman Protects Your Warranty

  1. We follow your manufacturer’s schedule and tell you which items are due, not extras you do not need.
  2. We use the specified fluids and quality parts and record them on your invoice.
  3. We document everything date, odometer, work done and parts used, so your service history is complete.
  4. We flag warranty and recall items so the dealer fixes them at no cost to you.

Common maintenance we do on cars under warranty: synthetic oil changes, brakes, multi-point inspections and Tesla service.

Frequently Asked Questions

Will using an independent shop void my new-car warranty?

No, not by itself. New-vehicle warranties cover defects in materials and workmanship, and warranty booklets in Canada generally allow scheduled maintenance at any qualified repair facility, as long as it is done on schedule with parts and fluids that meet the specification and you keep the records.

Do I have to use original-equipment (OEM) parts?

For maintenance, parts and fluids need to meet the manufacturer’s specification; they do not have to come from the dealer. We use OEM or OEM-equivalent parts and the fluids your owner’s manual calls for, and we list them on your invoice.

What records should I keep?

Keep every invoice with the date, odometer reading, the work done and the parts and fluids used. Our invoices include all of that, so they serve as your service history.

Can a dealer deny a warranty claim because I serviced elsewhere?

A claim can be denied when a failure was caused by missed maintenance, the wrong parts or fluids, or faulty work, not simply because the work was done somewhere else. Following the schedule and keeping records protects you.

Should warranty repairs and recalls go to the dealer?

Yes. Repairs covered by the manufacturer’s warranty and safety recalls are done by the dealer at no charge. If we find a problem that looks like a warranty or recall item, we will tell you so you can take it to the dealer.

Does this apply to Teslas and EVs?

Yes. Tesla and other EV owners can have maintenance and non-warranty repairs done at an independent shop. Keep your invoices just as you would for any car.

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Alex Joseph profile picture
Alex Joseph
11:02 10 Oct 26
Alex is a great guy. He took the time to respond by phone and walk me through my options for my Tesla Model Y 2024 and gave me his perspectives as a Tesla owner. Top recommendation in my books for the Toronto area.
France T profile picture
France T
20:58 31 Aug 26
I cannot say enough good things about Livio and the team at Radman Auto Repair in Rexdale. We brought in my son’s 2015 Mitsubishi Lancer because the A/C was malfunctioning. We had already been to two other shops, paid for diagnostics, and received different explanations, so we were frustrated and unsure what to do next. Livio was outstanding. He listened carefully, looked at the issue, and explained everything clearly and in detail in a way that actually made sense. He was able to narrow down what was going on within minutes, without guessing, pressure, or recommending unnecessary work. What really stood out was that he did not charge us another diagnostic fee after learning we had already paid for two separate diagnoses. Even better, the work was completed the same day, which was a huge relief. It is rare to find a mechanic who is knowledgeable, honest, patient, efficient, and genuinely focused on helping customers understand the real issue before they spend money on repairs. Livio truly gets it. We are so happy we found Radman Auto Repair and would highly recommend Livio and his team to anyone looking for trustworthy, skilled, and customer-focused service..
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Roney Zachariah
04:42 10 Aug 26
My 2015 Honda CR-V was blowing hot air and making noise when the A/C was on. The Compressor and Expansion valve needed replacement due to metal debris in the system. I rarely write reviews, but I felt it would be wrong not to appreciate Radman for their service, especially after what I went through before finding them. I’m writing this one month after the repair because I wanted to test my A/C on multiple long trips before recommending them. One thing I learned from this experience is that many mechanics know how to replace parts, but very *few follow the right procedures* and perform the proper checks. I initially went for a cheaper repair at a local mechanic. The problem came back, and afterward he didn’t seem to know what to do next. I found Radman through Google reviews without any personal recommendation, so I was taking a chance. They properly diagnosed the issue, explained everything clearly before starting the work, didn’t exaggerate the problem, and charged me a reasonable price. A/C issues can be complicated but they answered all my questions and I honestly haven’t had such a good and detailed conversation with a mechanic in the GTA about an A/C problem. Their knowledge and experience with A/C systems really stood out. I also had a catalytic converter issue. Another mechanic simply recommended replacing it, which would have cost at least $2,000. Radman explained that considering the age and condition of my 2015 CR-V, such an expensive replacement might not make sense. They gave me the replacement cost but also suggested trying Cataclean first. I tried it, and so far I haven’t had any issues. After a month and several long trips, my A/C is still working well. It’s rare to find this combination of knowledge, transparency, and honesty. Thank you, Radman, for the knowledgeable and honest service. I genuinely appreciate it.
Moklas Salkon profile picture
Moklas Salkon
17:17 23 Jun 26
I fix my cars myself but I always go to Radman for AC work. Been coming here for years and they do great work and are fairly priced. The guys are honest and reliable. Very clean waiting room too!
Alexa De Los Santos profile picture
Alexa De Los Santos
18:30 26 May 26
Finding a mechanic who actually understands EVs and is completely trustworthy is hard to come by, but ⁠Radman Repair is excellent. The service was top-notch, they explained everything to me with so much patience, and the overall experience was a 10/10. 100% recommended!
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Dealer-Level Maintenance at an Independent Shop

Radman Auto Repair has maintained GTA cars since 1999, following manufacturer schedules and documenting every job so your warranty is protected.

This Service Includes

✓ Manufacturer maintenance schedule

✓ Specified fluids & quality parts

✓ Detailed invoice for your records

✓ Warranty & recall items flagged